Replacement Strap for GB, UC, G Series Apple Watch Cases

What is a Pre-Order?
Pre-orders are items that are currently not in stock but will be released at a future date. We offer Pre-Orders so that you will receive that item when it is released and not have to worry about it selling out elsewhere and not receiving it. Estimated ship dates for Pre-Orders are located in the description and are subject to change by the manufacturer.

Full Payment
Full payment is required for pre-orders and can be made using all major credit cards, and Apple Pay.

Cancellation Policy
You can cancel pre-ordered items. To initiate a cancellation, please contact us at support@vivatimepiece.com. Please be aware that canceled pre-orders are subject to a 20% cancellation fee.

48-Hour Cancellation Window
Cancellations are permitted within 48 hours from the time of finalizing the pre-order. To cancel, contact our customer support via the contact form. Be sure to include your order number in your cancellation request. The canceled pre-orders are subject to a 20% cancellation fee.

Refund Policy
Refunds for pre-orders canceled after the 48-hour window cannot be processed until after the product delivery date, as displayed on the product page and/or collection page. Once a pre-order is canceled, you'll receive a confirmation email, and the refund will be issued.

Shipping Information
Shipping for all pre-orders is scheduled to commence on February 10, 2025. Standard delivery takes up to 15 days, while express shipping will be delivered within 8-12 days.

Let me know if further adjustments are needed!

Shipping and Processing Updates:

: January 20 – February 10, 2025.
: Orders will begin processing after February 12, 2025.

Viva Timepiece Schedule:
: Operating Monday – Friday, 10:00 AM to 2:00 PM (ICT, UTC+7). While we may have limited capacity during this time, we remain committed to assisting you as quickly as possible.

: Warehouses will pause from January 21 – February 10, 2025. Normal operations will resume on February 12, 2025.

We sincerely apologize for any inconvenience caused by these adjustments and thank you for your patience and understanding. Your continued support means the world to us.

You can cancel pre-ordered items. To initiate a cancellation, please contact us at support@vivatimepiece.com. Please be aware that canceled pre-orders are subject to a 20% cancellation fee.

48-Hour Cancellation Window
Cancellations are permitted within 48 hours from the time of finalizing the pre-order. To cancel, contact our customer support via the contact form. Be sure to include your order number in your cancellation request. The canceled pre-orders are subject to a 20% cancellation fee.

We offer a warranty for all products. The warranty period is 30 days from the day of receipt of the product (not man-made destruction). If you receive a defective item or missing part or receive a wrong item from your order. We accept returns and refunds for any reasons above.

For non-refundable reasons, please check our refund policy before shopping. Learn more

All transactions are processed in US dollars. While your cart may display prices in your local currency, checkout will be completed in US dollars at the current exchange rate